17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
In 63 polling stations out of a total of 11 626 polling stations that should have been equipped with CCT V, there was no live video feed and recording of the 27 October snap elections. This was announced by the deputy chairperson and spokesperson of the..
Over 1/3 of the cases of African swine fever among wild boars in Europe have been registered in Bulgaria , the Association of Pig Breeders reports. In the last week of October, 201 cases of the disease among wild boars were detected..
The leader of "DPS-New Beginning" Delyan Peevski has called on the caretaker government and all responsible institutions, including the parliament, to give MEP Elena Yoncheva a mandate to negotiate for the release of the captured..
Over 1/3 of the cases of African swine fever among wild boars in Europe have been registered in Bulgaria , the Association of Pig..
An engineering contract for the construction of new capacity at the Kozloduy Nuclear Power Plant (NPP) has been signed by NPP Kozloduy - New Capacities..
On Tuesday , the lowest temperatures will be between minus 3° and 2°C, in Sofia - around minus 1°C. During the day it will be sunny,..
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