17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
A seminar titled ''Science in Antarctica - Bulgaria and Spain in Antarctica'' will be held today at the Egg Hall of the Sofia University "St. Kliment Ohridski". The Bulgarian Antarctic Institute said that the seminar aims to present the origins,..
On Thursday , the minimum temperatures will be between 5 and 10°C, in Sofia 6°C. The day's highs will be from 23°C to 28°C , in the capital it will be 25°C. During the day it will be sunny with scattered high clouds. It will become..
At present, there is no information indicating a threat to the security of Bulgarian citizens. However, enhanced security measures have been taken in the country and security has been provided at strategic locations. This was announced after the end..
At present, there is no information indicating a threat to the security of Bulgarian citizens. However, enhanced security measures have been taken in..
On Thursday , the minimum temperatures will be between 5 and 10°C, in Sofia 6°C. The day's highs will be from 23°C to 28°C , in the capital it will..
A all-out war in the Middle East would be the worst case scenario, stated by the Caretaker Minister of Defense Atanas Zapryanov to journalists in the..
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