17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
Before the start of a ceremony in Sofia for presenting the "Manager of the Year" awards, President Rumen Radev announced that he will convene the 51st National Assembly on November 11. Asked whether he would approach the..
Bulgaria's candidate for European Commissioner for Start-ups, Research and Innovation, Ekaterina Zaharieva , will be heard today by the European Parliament's Industry, Research and Energy Committee. The hearings for the Commissioner candidates,..
On Tuesday , the lowest temperatures will be between minus 3° and 2°C, in Sofia - around minus 1°C. During the day it will be sunny, with light to moderate easterly wind. The highest temperatures will reach 10° to 15°C; in Sofia -..
Over 1/3 of the cases of African swine fever among wild boars in Europe have been registered in Bulgaria , the Association of Pig..
An engineering contract for the construction of new capacity at the Kozloduy Nuclear Power Plant (NPP) has been signed by NPP Kozloduy - New Capacities..
On Tuesday , the lowest temperatures will be between minus 3° and 2°C, in Sofia - around minus 1°C. During the day it will be sunny,..
+359 2 9336 661